SERVICE UPDATE
Train Schedules Extended to June 2028. Please review operating days and planned maintenance closures when arranging travel.
Northern Explorer
Operating Days
- Northbound: Wednesday, Friday & Sunday
- Southbound: Monday, Thursday & Saturday
Scheduled Track Maintenance
Auckland to Hamilton - bus replacement
Full cancellations – No bus replacements
- 25 December 2026-11 January 2027
- 26-29 March 2027
- 23-26 April 2027
- 4-7 June 2027
- 25-28 June 2027
- 25 August 2027
- 22-25 October 2027
- 24 December 2027-11 January 2028
Coastal Pacific
Operating Days
- 1 Sep 2026 – 30 Apr 2027: Daily
- 1 May 2027 - 31 Aug 2027: Not operating
- 1 Sep 2027 - 30 Apr 2028: Daily
Note: The Coastal Pacific does not operate on Christmas Day.
TranzAlpine
Operating Days
- 14 July 2026 – 30 June 2028: Daily
Note: The TranzAlpine does not operate on Christmas Day.
Scheduled Track Maintenance
Full cancellations – No bus replacements
- 24–26 Oct 2026
- 26-29 Mar 2027
- 23-30 May 2027
- 25-28 Jun 2027
- 25-27 Sep 2027
- 23-26 Oct 2027
- 14-17 Apr 2028
- 21-28 May 2028
Onboard Infotainment App
Audio commentary is now delivered through the Great Journeys New Zealand app. Passengers should bring:
- Personal mobile device
- Headphones
- USB charging cable
Download the free app before travel. Full content becomes available once connected to onboard Wi-Fi.
For further inquiries or assistance with your travel plans, please contact our New Zealand Travel Team.
Our friendly New Zealand Travel Team is available from 9:00 am to 9:00 pm (New Zealand Time) Monday - Sunday, excluding public holidays.
For assistance and reservations during our opening hours, contact our New Zealand Travel Team by email or phone. To cancel a reservation, please email us at info@newzealandtravelteam.com before 72hrs or 3 days from the travel date.
Phone
You can call one of our English-speaking Consultants at +64 7 575 5049
Current New Zealand time:
Within New Zealand:
Reservations only with payment - 0800-143-669
Travel planning and all other inquiries - +64 7 575 5049
Outside New Zealand:
+61 1800 359 729 Australia Toll-free
+1 855 413 3019 USA Toll-free
+1 866 554 0304 Canada Toll-free
+44 800 0148106 United Kingdom Toll-free
