OUTDOOR VIEWING CARRIAGE CLOSURE

Following an increasing number of potential safety incidents on KiwiRail’s Great Journeys of New Zealand scenic rail services, the outdoor viewing carriage on the Northern Explorer only will be closed until further notice while a safety solution is found. 
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Contact Us

Our friendly New Zealand Travel Team, located in Auckland, New Zealand are available from 9.00am to 5.30pm (New Zealand Time) each day including Saturday, Sunday and public holidays.

Assistance is NOT available Christmas Day (25 December), Boxing Day (26 December), New Years Day, (01 January), Good Friday & Easter Monday.

For assistance and reservations during our opening hours chat live via the internet to one of our New Zealand Travel Team by clicking the Online Chat button below.  If we are offline, leave us a message and we will reply to you on our next working day.

Phone
You can call one of our English speaking Consultant's via our internet phone network by using the below 'In country' phone numbers. All calls from the following international locations are free (local call charges may apply)

Email: info@newzealandtravelteam.com

Current New Zealand time:

  New Zealand:
Reservations only with payment - 0800-143-669
Travel planning and all other inquiries - +64-3-968-9619
  Australia:
Reservations only with payment - 1-800-359-729
Travel planning and all other inquiries -+61-2-9575-4895
  USA:
Travel planning and all inquiries - 1-888-970-0526
  Canada:
Travel planning and all inquiries - 1-866-554-0304
  UK/Northern Ireland:
Travel planning and all inquiries - 0800-014-8106
  Republic of Ireland:
Travel planning and all inquiries - +353-766-805597
  Singapore:
Travel planning and all inquiries - +6-531-588-662
  Rest of the World:
Travel planning and all inquiries - +64-3-968-9619